SITUATION
Public Protection Matters
With over 83,000 members and 36 chapters, Professional Engineers Ontario is a statutory licensing organization founded in 1822 to regulate the practice of professional engineering in the province of Ontario.
The member based organization needs to improve the online experience for its key stakeholders, community and its membership. Simplified communications on the licensing process, member directory and their key mandate of regulatory affairs is needed.
SERVICES
- Stakeholder engagement
- Design thinking sessions
- Communications strategy
- Technology roadmapping
- Responsive website design
- Content management system
- Payment processing
- Form management
- Resource centre
- Membership directory
- Content planning
- Content publishing
- Training & support
- Hosting services
SOLUTION
A new system is developed with a focus on information architecture, ease of navigation, a refined directory, and a simplified design to support an information intensive organization.
SUCCESS
With design thinking sessions engaging all internal and external audiences in a unique process of collaborative design, the website simplifies a complex licensing process. The new information architecture benefits all stakeholders and allows for mass information to be easily and efficiently posted by internal content publishing teams.
COLLABORATIONS
- Case Study
Magazines Canada
The Magazines Canada system is a multilingual responsive website with easy to find information, and a private members only area.
- Case Study
Circuit IQ
A review of the mobile application prototype leads to user journey mapping, user interface design changes, and modifications to the application screen flow.
- Case Study
Alternatives Journal
Alternatives Journal is Canada's Environmental Voice. With the popular publication providing independent and informed journalism on the environment since 1971.
- Case Study
Cosm Medical
Pelvic floor disorders are life altering and devastating. Women are suffering from an underserved and stigmatized health issue and care needs to significantly improve and be modernized.